FAQ

What time does the boat leave from the mainland and how frequently?

RESORT BOAT: There are two scheduled daily transfers to and from Paradise Cove, departing from Naisoso Marina at 9:00 AM and 3:00 PM. This is a direct service, with a travel time of just over one hour each way (*weather dependent*).

HELICOPTER: Flights depart daily between 9:00 AM and 3:00 PM from Nadi Airport, scheduled around your international flight times. The scenic flight takes just 25 minutes over the stunning coral reefs — a fast and unforgettable start or end to your holiday. Helicopters are subject to a two-seat minimum and are based on availability. We can assist with coordinating your booking.*

What time does the boat return to the mainland?

RESORT BOAT: Daily departures from Paradise Cove are at 9:45 AM and 4:45 PM, arriving back at Naisoso Marina just over one hour later, *weather dependent*.

HELICOPTER: Flights back to the mainland operate daily between 9:00 AM and 3:00 PM, coordinated with your departure flights from Nadi International Airport. Flight time is just 25 minutes. Helicopters are subject to a two-seat minimum and are based on availability. We can assist with coordinating your booking.*

Are there other transport options available to the resort?

BOAT CHARTER: Travelling in a larger group or with different arrival times but want to transfer together? A private boat charter is a great option for groups of 10 or more guests. Flexible departure times are available between 9:00 AM and 3:00 PM, departing from Vuda Marina, with travel time just over one hour each way (*weather dependent*).

Inter-island transfers: Paradise Cove to Blue Lagoon

RESORT BOAT: Departs Paradise Cove at 9:30 AM and 4:30 PM, with a travel time of just under an hour.

YASAWA FLYER: Departs Paradise Cove at 11:45 AM, arriving at Blue Lagoon around 1:15 PM, just in time for lunch.

Either option can be pre-booked or arranged prior to check-out from Paradise Cove.

Food and Beverage Service

Dietary Requirements – I am Gluten-Free – can you cater for me?

Absolutely, we are very fortunate to have expertly trained chefs who are very familiar with different dietary needs and will personalise a menu to suit your requirements, from fresh-baked Gluten-free bread, muffins and cakes, to gluten-free pasta dishes and evening meals – you will love the selection.

I am vegetarian – am I assured of plenty of options?

Yes, we not only purchase only the freshest and best produce that we can find, but we have carefully put a team together who are committed to preparing and offering a unique and diverse range of meals for vegetarians.

What does the Meal Plan cost and what is included?

There is a snack menu at the bar that provides in between fillers like Fruit platters, toasted sandwiches, chocolate bars, chips, ice-cream cones etc. These are charged at an extra rate onto your room account, and if you decide to bring your own snacks to get you through – we just suggest an airtight container as then you will not be inviting any unwanted visitors into your room to check out what you have!

Do any activities mean that you miss out on lunch?

No, we have carefully planned all of the activities to make sure that you are back in time for lunch or you leave shortly afterward.

Yes room service is available from 6.30 am until 9pm, we also offer poolside or beachside service for lunch and snacks up to 6pm.

Our Check in and Check out times

Our check in time is generally when you arrive to the resort, with the earliest normally being 11 am.

Our aim is to get you straight into your room on arrival if at all possible.

Our check out time is 9.30 am, for those guests staying until later in the afternoon, we can store your luggage and we have Cabanas available for your use, and also showers and bathroom facilities.

Late checkouts may be available on request subject to the next check in for the room you are staying in, they are complimentary and subject to availability.

Is there good Wifi

The resort offers complimentary WiFi provided by the SpaceX Starlink Service. There is WiFi in all the guest rooms, and in the restaurant, pool and bar area.

Can you bring your own Alcohol

You are welcome to bring personal quantities of bottled wine or spirits in your luggage, to consume in your villa or room in some room categories we provide complimentary soft drinks, and mixers in your mini bar.

If you wish to consume your own wine with dinner, a corkage fee will apply per bottle.